Health and Security Assistant

Tomaree Hospital is proud to deliver exceptional healthcare to the communities of Nelson Bay and beyond. As a Health and Security Assistant (HSA), you’ll play a dual role—providing vital support in both patient care and hospital security.
You'll be part of a supportive, hands-on team that’s committed to keeping our hospital safe, welcoming, and running smoothly. We’ll set you up for success with thorough training and ongoing guidance every step of the way.

In this role, you'll: 

• Assist with patient care and ensure safe, respectful transport throughout the hospital
  
• Respond to and support the de-escalation of aggressive or challenging behaviours
  
• Work side-by-side with experienced health and security professionals
  
• Help maintain a calm, secure, and supportive environment for patients, staff, and visitors

About You:

• You are a calm and confident problem solver, able to de-escalate situations with professionalism. Your strong communication skills allow you to work effectively with patients, visitors, and staff in a fast-paced hospital environment.
• You have proven experience in handling challenging situations with professionalism and care, ensuring the safety and well-being of patients and staff.
  
• The successful applicant will hold a valid security licence

You must have:

• Class 1A security licence under the Security Industry Act, 1997
  
• Ability to work shift work.

Why Join Us:

At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. 

On top of this we also offer:

• Ongoing training and support
  
• Paid parental leave (for eligible employees) - giving you the opportunity for true Work-Life balance
  
• 4 weeks annual leave (pro-rata for part-time employees) 
  
• Salary packaging options - up to $11,600 plus novated leasing 
  
• Fitness Passport for health and well-being - discounted gym options for you and your family 
  
• Employee Assistance Program (EAP) for staff and their families
  
• Sustainable Healthcare: Together towards zero
  
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals 
  
  

Ready to make a real impact? Apply today and be part of our supportive team at Tomaree Hospital!

Want to know more?
1) Click here for the Position Description
2) Find out more about applying for this position
3) An eligibility list will be created for future permanent full or part-time and temporary full or part-time vacancies.
4) We are unable to accommodate visa sponsorship for applicants requiring a visa for this position. 

For role-related queries or questions, contact Hari Nair on Hari.BhaskaranNair@health.nsw.gov.au 

 
Additional Information:

• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 
  
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   
  
• Casual opportunities may be available for recommended applicants
  
  

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
 
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

HNE Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  

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