Clinical Information Officer

Join the Mental Health Clinical Information Team - where accuracy, teamwork and care come together.

Remuneration: $32.30 - $33.37 Per Hour + Superannuation + Salary Packaging
Location: Mater Mental Health Centre, Waratah
Employment Type: Temporary Part Time - ending 7th September 2026
Position Classification: Administration Officer Level 2
Hours Per Week: 20
Requisition ID: REQ603045
Applications Close: Sunday, 12th October 2025
 

About the Role:

We are seeking a Clinical Information Officer to join our friendly and supportive Clinical Information Department, based at the Mater Campus in Waratah. In this vital role, you’ll be part of a close-knit team that provides scanning and administrative services to both the HNE Mater Mental Health Centre and Morisset Hospital sites.

This role is pivotal in ensuring the efficient and accurate digitisation of patient health information, as well as providing reception and administrative support to the department. You’ll be at the frontline of service delivery, supporting requests for information, maintaining systems, and helping to ensure high-quality outcomes across the broader Clinical Information Service.

In this role, you’ll:

• Perform all processes required to digitise paper-based health records for Mater and Morisset sites.
• Provide reception support for the Clinical Information Department.
• Assist with requests for release of information.
• Accurately manage a high-volume workload and competing priorities.
• Contribute to a collaborative, friendly and flexible team environment.

About You:

You are a skilled administrator who is adaptable, approachable and eager to learn. You take pride in delivering high-quality work and can manage competing priorities while remaining calm and professional.
 

You must have:

• Strong communication and interpersonal skills to build relationships across diverse teams.
• Core administrative skills and confidence to work independently and collaboratively.
• A willingness to problem-solve, take on challenges, and accept constructive feedback.
• Flexibility, enthusiasm and a friendly, professional approach.
• An appreciation and understanding of mental illness and its impact on consumers and families (highly regarded but not essential).

Why Join Us?

When you join our team, you’ll be welcomed into a supportive environment where collaboration and professional growth are encouraged. You’ll benefit from:

• A structured orientation program, including corporate and mandatory training.
• Online IT system training, followed by hands-on learning with a buddy system.
• Well-documented processes and guides to help you succeed in the role.
• Ongoing training and professional development opportunities to strengthen your skills.

This is more than an administration role - it’s an opportunity to support vital mental health services, contribute to patient care, and grow within a team that values accuracy, support and collaboration.



Additional Information:

• An eligibility list will be created for future temporary part time vacancies. 

Need more information? 

  1) Click here for the Position Description 
  2) Find out more about applying for this position

For role related queries or questions contact Kasey Poole on kasey.poole@health.nsw.gov.au

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
 
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
 
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