Administration Officer - Targeted

Supporting Patients And Professionals, Every Second Counts

Location: John Hunter Hospital | Awabakal Land

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. 


About The Role:

John Hunter Hospital

• We are seeking motivated individuals to join our dynamic and supportive team in the Emergency Department (ED) at John Hunter Hospital. This vital frontline role provides efficient administrative support in a high-paced, ever-changing environment, where no two days are the same.
• As an ED Administration Officer, you will be the first point of contact for patients, families, and healthcare professionals—whether in person at reception or via the hospital switchboard. You will work closely with a skilled and friendly team of administrative, nursing, medical, and management staff to ensure the smooth operation of the department and delivery of high-quality care.
• This role offers both permanent and temporary positions, with shifts available across a 7-day rotating roster between 6:00 am and 12:00 midnight, including weekends and public holidays.
• If you thrive in a fast-paced environment, possess excellent communication and multitasking skills, and are passionate about supporting patient care, we encourage you to apply.

 About You:

• You will have great communication and computer skills with a genuine passion for working in a fast-paced frontline environment. Excellent attention to detail and a willingness to work harmoniously within the team is essential. 
•  Strong communication and interpersonal skills
• Ability to remain calm and efficient under pressure
• Excellent organizational and multitasking abilities with a “Can do” attitude
• High level of discretion and confidentiality
• Proficient in hospital information systems and switchboard operations

 Benefits: 

• Sustainable Healthcare: Together towards zero 
• Monthly Allocated Days Off
• 4 weeks annual leave
• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance 
• Salary packaging options - up to $11,600 plus novated leasing 
• Fitness Passport for health and well-being - discounted gym options for you and your family 
• Employee Assistance Program (EAP) for staff and family members

Additional Information:

• An eligibility list will be created for future temporary full or part time vacancies.  
• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa. 
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

Need more information?

  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Tracey Dwyer on Tracey.Dwyer@health.nsw.gov.au

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
 
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