Administration Assistant - Infusion Lounge - Targeted
Employment Type: Temporary Part Time Until February 2026
Position Classification: Administration Officer Level 3
Remuneration: $68,338.79 - $70,468.72 + 12% Super + Salary Packaging
Hours Per Week: 36
Requisition ID: REQ608651
Location: John Hunter Hospital
Closing Date: Sunday the 12th of October
Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
About the role:
The Infusion Lounge is the heart of the General Medicine Unit, providing critical outpatient infusion services that support patients through their treatment journey. As the Administration Assistant, you will be the first point of contact for patients and families, ensuring they receive professional and compassionate support at every step.
Answer phones and manage enquiries
Make and coordinate appointments for patients requiring infusions and those on the Out & About program
Order and maintain supplies
Manage and monitor the generic email inbox
Prepare and collate patient charts
Liaise with clinicians to follow up on paperwork
Provide general administration duties to support the smooth running of the lounge
This is a busy and rewarding role where no two days are the same. Your efficiency and attention to detail will directly contribute to delivering excellent patient care.
About you:
We are seeking a motivated and detail-oriented professional who thrives in a dynamic health environment. You will bring:
A proactive “can do” attitude with strong problem-solving skills
Excellent time management and organisational abilities to manage competing priorities
Strong communication and interpersonal skills, with the ability to work collaboratively across a multidisciplinary team as well as independently
Confidence using computer systems and a willingness to learn hospital-specific applications
Professionalism, adaptability, and a genuine commitment to supporting patient care through quality administration
Benefits
Join the team enriching health in millions of ways every day:
Sustainable Healthcare: Together towards zero
Monthly Allocated Days Off (for full-time employees)
4 weeks annual leave (pro-rata for part time employees)
Paid parental leave (for eligible employees) - giving you the opportunity for true Work life balance
Salary packaging options - up to $11,600 plus novated leasing
Fitness Passport for health and well-being - discounted gym options for you and your family
Employee Assistance Program (EAP) for staff and family members
Opportunity to work and collaborate with a range of non-clinical and clinical professionals
If you are ready to bring your skills, energy, and enthusiasm to a role where you can make a real difference, we would love to hear from you.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Sonya Benson on Sonya.Benson@health.nsw.gov.au
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.
or 1300 40 25 23.
An eligibility list will be created for future temporary full or part time vacancies
This is a targeted recruitment under Rule 26 of the Government Sector Employment (General) Rules 2014 where only Aboriginal or Torres Strait Islander people are considered eligible to apply for this role.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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