Scrum Master

Scrum Master (Health Manager Level 3)

•    Permanent Full-Time 
•    Opportunity to work from our modern offices in Chatswood, St Leonards, or Charlestown 
•    In-office presence with hybrid flexibility for work-life balance
•    Attractive salary from, $127,150.00 + 12% Super + 17.5% annual leave loading
•    Accrue up to 12 extra days off per year + 4 weeks annual leave
•    Increase your take home pay with salary packaging, meal allowance, fitness passport and more
•    Join the team enriching health in millions of ways every day through digital innovation

Applications Close: 11:59pm, Sunday 12th October 2025

About Us – eHealth NSW

At eHealth NSW, we’re leading the digital transformation of Australia’s largest health system. As NSW Health’s digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state.

Guided by a Cloud First Strategy, we’re harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia’s largest health organisation—alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.

About the Opportunity

As the Scrum Master in our Cloud and Enterprise Infrastructure Services at eHealth NSW, you will help make a real difference in healthcare through guiding and coaching multiple scrum teams on how to use agile practices and principles to deliver high-impact, critical technology and infrastructure projects, platforms and services.

This role offers the opportunity to work with teams that manage and support critical 24/7 statewide technology platforms and infrastructure, balancing safe operations with delivery initiatives that are key enablers for strategic programs for eHealth NSW, the Single Digital Patient Record program and the broader NSW Health system.

In this role, you will:

•    Support teams managing 24/7 statewide technology platforms and infrastructure, ensuring safe operations and reliable delivery.
•    Facilitate Scrum events and foster adherence to agile principles and scrum methodologies.
•    Partner with Product Owners and technical leaders on backlog refinement, prioritisation, and transparency.
•    Drive delivery and remove impediments to improve team effectiveness and support teams in meeting delivery goals
•    Drive continuous improvement through retrospectives and agile practice uplift.
•    Build strong relationships with peers and stakeholders to influence and support collaboration.

About You

•    Certified in Scrum and Agile, with at least two years’ experience as a Scrum Master or Agile Coach.
•    Highly organised with strong communication and facilitation skills.
•    Able to facilitate, guide, and uplift teams in agile practices and ways of working.
•    Act as a role model by demonstrating personal integrity and accountability in all work
•    Experience supporting Agile (Scrum, Kanban) and product teams in complex ICT operations environments preferred. 
•    Passionate about creating a constructive workplace culture and promoting a collaborative environment

Need more information?

•    Position description
•    Find out how we hire at eHealth NSW 
•    Check out our diversity and inclusion commitment 
•    Learn more about us at eHealth NSW

Working at eHealth
Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

•    Flexible work options
•    Professional growth and career development
•    Allocated day off per month
•    Salary packaging 
•    Various health and wellbeing programs to support our team

How to apply

Please provide responses to the below selection criteria and share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience.

1.    Describe a scenario where the scrum team you supported was operational, what were the challenges you have faced in an operations environment and how did you overcome them?
2.    Outlining your approach and the outcome, give an example when you have coached teams transitioning from traditional project management to Agile delivery within a government agency or large ICT enterprise.
 

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we’re eager to see your personality and get to know the person behind the application!

For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisor at Sarah.Souter@health.nsw.gov.au or Hiring Manager, Danielle Johnson at Danielle.Johnson@health.nsw.gov.au and quote REQ608362.

We will review all applications after the closing date. If your application is successful, you may be invited to take part in additional assessments as part of the recruitment process.

Additional information

•    This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. 
•    To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
•    If you currently reside outside NSW, please confirm in your application your willingness to relocate if successful.