Principal Trainer - Single Digital Patient Record

Artwork ‘Healing Connections - From All Walks, One Path.’ by Lee Hampton, 2025 

 

Principal Trainer – Single Digital Patient Record (Health Manager Level 3)

Help deliver one of the biggest digital health transformations in Australia – with hybrid flexibility and real impact
 

• Temporary Full Time Exempt - 12 & 24 months opportunities
• Work from our modern Chatswood office
• Attractive salary, up to $156,231.00 + 12% Super + 17.5% annual leave loading

Applications Close: 11:59pm, Wednesday 29 July 2026

About Us – Single Digital Patient Record (SDPR), NSW Health

Be part of the team leading the largest digital transformation in Australia’s public health history. NSW Health’s SDPR program is transforming the way patient care is delivered and experienced - creating a single, secure, holistic, and integrated view of patient information across the entire state.
 

By connecting every corner of the NSW public health system, this groundbreaking program empowers clinicians and care teams with real-time access to unified patient data - enabling safer, more transparent, and quality care for every person, anywhere.
 

Join us now and contribute to the millions of ways we're enriching health every day.

About the Opportunity

Join our Training and Change team at the Single Digital Patient Record Implementation Authority (SDPRIA). We are seeking two Principal Trainers, with 12-month and 24-month Temporary Full-Time opportunities available. You'll design and deliver innovative digital health training that equips NSW Health staff to confidently adopt new technologies and supports the successful rollout of one of Australia's largest digital transformation programs.
 

Play a key role in delivering the Single Digital Patient Record (SDPR) Program, helping transform healthcare across NSW by developing and delivering training for Epic digital health applications. You'll work with eLearning platforms, virtual and face-to-face training environments, vendor-developed learning content, instructional design methodologies and statewide stakeholders to support successful system implementation and long-term user adoption.

In this role, you will:

• Lead the design, development and delivery of digital health training programs that meet the diverse needs of NSW Health staff across metropolitan, regional, rural and remote settings.
• Develop flexible training approaches and innovative, reusable learning resources—including face-to-face, online and blended materials—to support the rollout of new and existing digital health applications.
• Evaluate training effectiveness, analyse feedback and continuously improve learning programs using adult learning best practice
• Integrate vendor training content, eLearning modules and instructional design processes to ensure effective program delivery, aligned with standards, guidelines and organisational requirements.
• Support local trainers and team members by providing credentialing, coaching and expert guidance to enable high-quality, consistent training across LHDs and SHNs statewide.

View the position description here

About You
We are looking for someone who has:

• Extensive experience in adult learning and development within large, complex service organisations, including strong technical training capability in large-scale ICT project environments.
• Proven ability to lead the scoping, design, development, delivery and evaluation of software training programs across all stages of implementation.
• Strong background in digital health system training within major healthcare settings, with the flexibility to work evenings, nights or weekends as required.

You will succeed in this role if you: 

• Thrive in dynamic environments where prioritised can shift quickly
• Can balance strategic thinking and hands-on delivery
• Enjoy working collaboratively to achieve ambitious goals
• Feel comfortable working in a lean team environment where flexibility and versatility are key

Why work at SDPR

At SDPR, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:

• Allocation day off per month in addition to annual leave
• Salary packaging to maximise your take-home pay
• Career development and learning opportunities to help you grow
• Wellbeing initiatives like Fitness Passport to support your physical and mental health

Learn More About Us

• Check out our diversity and inclusion commitment
• Learn more about Single Digital Patient Record

How to apply

Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience.
 

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we’re eager to see your personality and get to know the person behind the application!
 

For questions around the role or recruitment process, including adjustments, please contact our Talent Advisor Joe Lusaynon on Johar.Lusaynon@health.nsw.gov.au or Hiring Manager, Natasha Eaton on Natasha.Eaton@health.nsw.gov.au

Important information

• This role may require evening, night, weekend and/or shift work, in accordance with operational needs and Award provisions.
• This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
• Successful candidates may be required to complete multiple virtual Epic training sessions and Epic orientation, all scheduled in U.S. time.
• For this role 'Exempt' is refers to a fixed term contract of more than 13 weeks
• If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.

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