Ngaliya Ngara Aboriginal Family Service Administration Officer

Description: CCLHD- Ngaliya Ngara Aboriginal Family Service – Administration Officer
Employment Type: Temporary Full Time until 30th June 2027
Position Classification: Administration Officer Level 3
Remuneration: $1,416.57 per week
Hours Per Week: 38
Location: Gosford 
Requisition ID: REQ668799
Applications Close: Sunday 2nd of August at 11:59pm

Central Coast Local Health District is committed to growing and supporting our Aboriginal health workforce and delivering trusted care and better health for Aboriginal people on the Central Coast. 

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criteria.

About the Opportunity

Make a meaningful difference in the lives of Aboriginal children and families across the Central Coast. As an Administration Officer, you will provide administrative and customer service support across the Ngaliya Ngara Aboriginal Family Service and Ngiyang Pregnancy, Child and Family Service, contributing to the effective delivery of culturally safe and responsive services. Your role will be integral to supporting service operations and enhancing access to care for Aboriginal children, families and communities.

In this role, you will have the opportunity to:

• Provide administrative and operational support to ensure the smooth day-to-day functioning of the service.

• Deliver high-quality customer service and respond to enquiries in a professional, confidential and culturally responsive manner.

• Coordinate office systems, procedures and records in line with organisational policies and standards.

• Assist with data entry, report preparation and administrative documentation.

• Apply initiative and sound judgement to support service priorities and outcomes.

• Build positive working relationships with staff, community members and key stakeholders.
   

For more information about this role, please view the Position Description 

About You

We're looking for someone who:

• Is committed to supporting Aboriginal children, families and communities through culturally safe and respectful service delivery.

• Has experience providing high-quality administrative and customer service support in a busy environment.

• Can effectively manage competing priorities and meet deadlines.

• Has strong communication and interpersonal skills with a diverse range of people.

• Demonstrates initiative, attention to detail and effective problem-solving skills.

• Maintains professionalism, confidentiality and composure when dealing with sensitive situations and enquiries.

Additional Benefits

• Work-life balance – Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.  
• Financial benefits – Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
• Health, & wellbeing – Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
• Professional development – Advance your career with free professional development courses and secondment opportunities.  
• Cultural Supports: NAIDOC leave, access to cultural mentoring and supervision, networking with other Aboriginal staff and health professionals.

Need More Information?

For role-related queries, please contact: Lisa Hamilton
Phone: 02 4320 2698
Email: Lisa.Hamilton@health.nsw.gov.au 

Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process. You’re also welcome to reach out to Nathan Bramston-Dean in our Aboriginal Workforce Development Team at CCLHD-AboriginalWorkforce@health.nsw.gov.au 

Click here to find out more about applying for this position. 

Working for Central Coast Local Health District - NSW Health  

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Central Coast Local Health District is committed to implementing the Child Safe Standards.

Vaccination Requirements

All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes:

Category A positions: Mandatory evidence of protection against specified infectious diseases, including annual influenza vaccination and tuberculosis assessment.
Category B positions: Vaccination is recommended but not mandatory.

Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.  

Additional Information
An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.  

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